If it still works, you can start putting stuff back. If it works, put back your save game and try again. Try on a new game with nothing added back first (start new game). Just make sure to not delete any files and make a backup.Īfter renaming, repair your game by right clicking on the game in Origin. Try resetting your user files as described in the factory reset described in this post: If you have used custom skins (which it sounds like you do), there's one or more potentially still active in your game. Hi usually happens if you have custom skin tones or if you remove them. I'm hoping someone from EA can recognise and help me with this problem. They are pitch black from the moment they are generated by the game. I saw another post where a player's Sims turned black when they left the house - this isn't the case for me. This is all well and good for the households I create, but again, it's the townies creeping around like they've been charred to a crisp that gets me. At the moment my workaround is to find a swatch that DOES work and then use a custom skin overlay to get the skin tone I want (a custom skin overlay on a broken default skin tone will NOT work).

I'd say somewhere around 70%-80% of them don't work. I've attached images where you can see a randomly selected swatch working, but the next one not working. Repairing the game did not fix them either. I do use custom content and mods, but I disabled those and the error still occurs. Randomly generated townies are pitch-black too, and as you can imagine it's irritating to see them in-game. Now both in Create A Sim and all other modes (even the family portraits when you click on a household in any world), Sims are appearing as pitch-black. I searched through the master list and couldn't find any info on this one.įor me, MANY random default skin tones broke after the patch for Paranormal (I think). Stuff packs installed: Backyard, Kids Room, Laundry Day, Movie Hangout, Paranormal, Spooky, Tiny Living, Toddler. Game packs installed: Dine Out, Jungle Adventure, Outdoor Retreat, Parenthood, Realm of Magic, Spa Day, Vampires. Expansion packs installed: Cats & Dogs, City Living, Discover University, Get Famous, Get To Work, Get Together, Seasons, Snowy Escape.

Sims 4 dark skin tones